Fulfilling your order

The process of fulfilling your order

We do not stock the sneakers and create them directly for you on order. Thanks to this, a lower price than our competitors is possible. Unfortunately, with that comes a longer delivery time. 
Once we receive your order, we immediately start working on fulfilling it. The process of adding rope laces usually takes several working days. Once your sneakers are ready, we prepare them for shipment and hand them over to the company that arranges delivery. 
If you are ordering from the Czech Republic, or any country where packeta delivers, we hand the package directly to the carrier. 
Otherwise, we use a third party to communicate with the carriers. 
We try to complete this process as soon as possible. In most cases it takes 8-12 working days. If there are problems with the handling of a particular shipment, the time may be extended by a few days. However, this is only in exceptional cases.